Refund & Return Policy

7-day return window

You may return eligible items within 7 days of delivery. For orders marked as delivered, the clock starts from the delivery date shown in your order tracking.

Eligible items

• Unused, unwashed, and unworn with original tags attached
• In original packaging where applicable
• Not listed as final sale or custom-made

Non-returnable items

• Items marked "Final Sale"
• Underwear, socks, and intimate apparel (hygiene)
• Items with removed tags or signs of wear

How to request a return

1. Go to your order details and click "Request return / exchange"
2. Or submit a request on our Returns page
3. Our team will review within 1–2 business days
4. Once approved, we'll arrange pickup or provide return instructions

Refund methods

• Original payment (Razorpay): Refund to your original payment method within 5–7 business days after we receive and inspect the item.
• Store credit: Instant credit to your Quirksense account, usable on future orders.

Exchanges

Need a different size? Request an exchange from your order page. Exchanges are subject to stock availability. If your size is unavailable, we'll offer a refund or store credit.

Damaged or wrong item

Received a defective or incorrect item? Contact us within 48 hours at support@quirksense.com with photos. We'll arrange a free replacement or full refund — no return shipping needed.

Questions?

Contact our support team — we're happy to help.